Sandeep

Career Objective

 To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.

 Professional Summary

·        Professional experience of about 3.10 years in java application development & support in Allianz insurance. 

·        Understanding, analyzing and streamlining the work requirements.

·        Skilled in requirements analysis and project documentation.

·        Experienced in defect tracking tool HP Application Lifecycle Management.

·        Experienced in SOAPUI testing tool.

·        Versed in both agile and waterfall development techniques.

·        Proficient in coding and developing the new program.

WORK EXPERIENCE

IBM India Pvt Ltd(Allianz Insurance)

Duration : 12^thSep 2017 till date.

Role/Department : Java Application Developer (Production support role)

 Ø Allianz Insurance company covers insurance policy for many sectors like property insurance, vehicle insurance, life insurance etc.

Ø Working on tickets received through ticketing tool Service Now, likecommercial java application technical issues, intermittent error, andhigher-level outage issues at P1to P3 levels.

Ø Experience with code fix’s, Webservices (SOAP), DB2 and data refresh activities.

Ø Worked on Newsletter project built using java,struts, Angular JS.

Ø Work in an agile environment and participate in conceptualizing and implementing platform features.

Ø Worked on maintenance defect in the project.

Ø Got hired as a Permanent employee (Aug2018) in IBM(Same project) from contractor role over the experience.

Ø Directly responsible for ensuring production order processing between multiple systems occur without issue, resolved any issues that did come up.

Ø Maintained and monitored production system alerts and provided triage support for priority one and two system outage.

Ø Organized different support teams and managed severity 1 & 2 calls for rapid problem resolution.

Ø Communicated state of service availability and continuity to business units. Hence there were no service level agreement miss.

Ø Developing and enhancing Web applications.

Ø Received appreciation for building a new Web service( To get request and response from new state ) for an application in short period of time from clients without any discrepancies.

Ø Gained knowledge on UI design thinking by gaining Enterprise design thinking badge in IBM your learnings.