Sameer

Customer service specialist
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Location Gurgaon
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Total Views44
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 4 Year
  • Cost
    Hourly Rate$15
  • availability
    AvailabilityImmediate
  • work from
    Work FromOffsite
  • check list
    CategoryCustomer Support
  • back in time
    Last Active OnJanuary 14, 2023
Key Skills
Public Speaking Market Research MS Office Suite Customer ServiceManagementComplaint Handling LeadershipInterpersonalRelationship Building
Summary

Business Development Executive

Adotize, Gurgoan

Collect data on consumers, competitors, and market place and consolidate information into actionable items, reports, and presentations Understanding business objectives and designing surveys to discover prospective customersʼ preferences. Compiling and analyzing statistical data using modern and traditional methods to collect it. Maintaining meaningful relationships with existing clients to ensure that they are retained. Crafting business proposals and contracts to draw in more revenue from clients. Researching and analyzing the organizationʼs annual reports, 10 K Sec Filing.

Jun 2018 - Nov 2018

User Operation.

Star Maker, Gurgoan

Collect Data from the competitive apps, Approaching users with different modes. Pitching the big users of the apps and other market apps about the big investment offers. Find and implement ways to increase revenue. Communicate risks and profits with stockholders and other investors.

Nov 2018 - Nov 2019

Associate Operation

Concentrix India, Gurgoan

Responding in a timely manner to service issues and requests. Providing technical support for the User across the Globe. Resolving customer complaints brought to attention. Conducting quality assurance surveys with customers and providing feedback

Mar 2020 - Oct 2020

User Operations Specialist.

Asian Innovation pvt Ltd (Uplive), Gurgoan Keep the track of the VIP users of the App, guide them, bring on the new event on the app, create a campaign for the new event, and execute it. Searching for Potential resellers/Investors/agencies and onboarding them. Responsible for generating revenue from resellers/agencies Have generated $40,000 monthly for the last 8 months.

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