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Roselle Clyde

Virtual Assistant
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Location General Santos City
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Total Views357
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Shortlist0
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 4 Year
  • Cost
    Hourly Rate$5
  • availability
    AvailabilityImmediate
  • work from
    Work FromOffsite
  • check list
    CategoryCustomer Support
  • back in time
    Last Active OnJune 10, 2024
Key Skills
General Virtual AssistantPersonal Virtual AssistantAdministrative Virtual Assistant
Summary

4 consecutive years of working with integrity. Versatile and proactive VA with customer service, email, and chat support passion. I've got skills that came from spartan training in the BPO industry and Udemy.


- Live chat support via Zendesk ticket system.

- Email support/handling using Gmail, Outlook, and other mail clients.

- Provide tracking and order information.

- Process amendments, cancellation, chargeback response, and refund.

- Process returns and exchange.

- Resolve disputes.

- FB and IG comment on moderation and answer queries.

- Customer phone handling

My Project History & Feedbacks
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