Ravindra

·        B.Tech (Computer Science)with nearly 8.0years of experience inBusiness Analyst to translate the customer requirements into a working solution, Involves application configuration and development., customized based solution and Project execution.

·        Project planning, Transition presentation for demonstration and Maintaining customer record.

·        Business process analysis, Requirements gathering and documentation.

·        Writing technical and user documentation

·        Expert in business process modelling with swim lanes

·        Experience reviewing business needs, researching potential solutions and providing solid process and technical recommendations.

·        Ability to communicate technical aspects to non-technical shareholders

·        High level of initiative and accountability for deliverable and deadlines

·        Logical thinking skills and methodical approach to work

·        Experience of using Jira, MS Visio and agile project management tools

·        Provide technical support to the customer during the implementation phase.

·        Presently associated with Out books Outsourcing, Gurgaon as Business System Analyst.