Randheer

Service Now Developer
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Location Hyderabad
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Total Views35
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 4.3 Year
  • Cost
    Hourly Rate$6
  • availability
    AvailabilityImmediate
  • work from
    Work FromAny
  • check list
    CategoryInformation Technology & Services
  • back in time
    Last Active OnNovember 22, 2022
Key Skills
HTML CSS Java ScriptService Now
Summary
  • Overall, 4.3 years of Professional IT Experience and 2.6 years relevant in ServiceNow platform as Developer.
  • Deep functional and technical knowledge of the Service Now platform as well as experience delivering medium to large-scale Service Now implementations.
  • Service now implementation experience in ITSM modules (Incident, Problem, Change etc.) using Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions.

  • Advanced ServiceNow technical skill - UI Policies, UI Macros, Client Scripts, Script Includes, Business Rules, Mid Server Configuration, ACLs, Import Sets, Transform Maps, Update sets, Inbound email actions and Asset module.

  • Experience on Service Catalogues, Catalog items, Order Guides, Record Producer, Workflows, transform maps.

  • Experience in Web-services, Inbound email actions, Email notifications, Email Templates and Mail scripts and events creation.

  • Importing data to the Service-Now instance using transform map.
  • Customized Incident/Problem/Change/Knowledge modules using Business rules, Client scripts.
  • Created Scheduled script jobs and Scheduled generation and distribution of reports.

  • Using ACL’s for providing field level security and table level security.

  • Created various workflows for Change Management, Catalogues item’s and SLA's

  • Excellent knowledge on Work flows, Automation of approvals, change process.

  • Involved on Upgrade from Helsinki to Kingston.
  • Interacting with functional owners on day to day basis to understand the business requirements.

  • Ability to communicate and interact effectively with the business users/customers
  • Create an access control rule (ACL). Use of scripting tools and ServiceNow functionality to create script to automate routine tasks being done in ServiceNow.
  • Strong team player, ability to work independently and in a team as well, ability to adapt to a rapidly changing environment, commitment towards learning.


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