Ä A Pro-active and result oriented professional with over more than 10 years of experience in all aspects of administration, HR, secretarial and customer support operations.
Ä Presently working with DELHI BUILDING & OTHER CONSTRUCTIONS WORKERS WELFARE BOARD (MINISTRY OF LABOUR , GOVT OF NCT OF DELHI) as a MANAGER (OPERATIONS).
Ä Proficient in handling office operations in compliance to the rules and regulation laid by various governing bodies.
Ä Adept at managing & leading teams for running successful office operations & experience of developing procedures, service standards for business excellence.
Ä knowledge of E-filing process including customer service,phone handling ,escalate various issues ,filing of various forms relating to company affairs,etc.
Ä Deft at conceptualizing and implementing administration procedures, with meeting , monitoring and building internal administration controls.
Ä Proven experience in:
administration
o Customer handling
o Preparing monthly budgets.
Ä An effective communicator with excellent interpersonal and relationship management skills.