➢ 4 years of experience as an IT Professional.
➢ Experience in Servicenow Development, Admin and Testing skills.
➢ 3 years of experience as a Servicenow Administrator.
➢ 1 year experience as Servicenow developer.
➢ Experience in implementing Incident Management, Problem Management, and Service Request Management.
➢ Experience working with Email Notifications, Inbound Actions.
➢ Working on creation and customization of complex Workflows and custom workflow activities.
➢ Working with Schedule jobs, Events to manage business needs and handle background work.
➢ Experience in Business Rules, UI Actions, UI Policies, Client Scripts. Access control lists (ACL), Glide Ajax, and Glide Record.
➢ Experience in the development and customization of Service catalog items and Work flows.
➢ Having basic knowledge on JAVA Script, HTML and CSS.
Building Service Catalog, Self Service, Content Management, Workflows & other functionalities on Servicenow.
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