PROFESSIONAL EXPERIENCE Netlink Software, Bhopal, May 2022 – Fab 2023 Senior Functional Consultant
Handled system maintenance & enhancement and technical support delivery
Leading ERP Development & Support projects. Working in Progress Development projects
customer facing for new requirement and escalations YASH TECHNOLOGIES, Pune, Dec 2019 – May 2022 Project Manager
Worked in MFG/PRO-QAD Implementation project and handled system maintenance & enhancement and technical support delivery including implementation of new projects
Leading ERP Development, Implementation & Support projects. Working in Progress Development projects and new ERP implementations projects.
Managing Team of Size 15 Developers and customer facing for new requirement and escalations THIRDWARE GLOBAL SERVICES, Mumbai, Jul 2013 – Dec 2019 A multinational IT Business and Consulting Company, delivers spanning business applications consulting, design, implementation and support services to Fortune 500 firms and utilizes competencies in Transaction systems, Analytics and Cloud applications. Career Growth Apr 2018 – Present Project Manager Mar 2016 – Mar 2018 Consultant Jul 2013 – Mar 2016 Technical Analyst Leading ERP / EDI / EMT / CRM Development, Implementation & Support projects. Working in Progress Development projects and new ERP / EDI / EMT / CRM implementations projects. Currently leading a team of 20+ and managing numerous projects (total project cost: USD 400K) in FMCG and Automobile domains using EDI, QAD, Salesforce.com and ensuring global implementation on time and within budget.
Handling project management functions including scoping, estimation, billing & invoicing and resource management
Handling system maintenance, enhancement & technical support delivery and ensuring timely implementation of new projects
Analyzing requirements, conducting UAT, fixing bugs, preparing technical documentations and imparting user training
Supporting the team on technical & functional issue resolution for Progress4GL, EDI/EMT and MFG/PRO