• Develop business architecture using requirements such as scope, processes, alternatives, and risks.
• Analyze business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
• Conduct 5+ levels of testing including functional, regression, user acceptance, integration, and performance to verify the needs are met.
• Communicate business requirements by constructing easy-to-understand data and process models.
• Provide input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.
• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
• Strong Knowledge in Salesforce Administration and Customization, Data Validation, Sales, Marketing, Customer Service, and Support Development team.
• An efficient communicator with excellent leadership, team building, organizational, motivational, and project management skills.
• A result-oriented professional with an analytical mind capable of delivering timely and desired results even in the most challenging situations.
• A quick learner, having worked across different domains, comfortable with any technology and platform.