Prathik

Professional Summary

❖ Software Professional with 1.5 years of experience in depth understanding of all phases of SDLC focusing on translating business requirements into viable technicalsolutions.

❖ Proven ability to provide analytical skills to identify, test, debug, designing interfaces, program faults and complete enhancement. ❖ Agile Software Development Methodologies.

❖ Wrote clean, clear, efficient, well-tested, and maintainable code.

❖ Used the best tools, techniques, and functionalities available to me to solve the business problem.

❖ Hands-on Experience in ASP. Net programming language and DBMS.

Work Experience

❖ WEBCETERA SOFTWARE SOLUTION Software Engineer|07/2019-1/2021|Fixingthe Issues and Enhancement.

1. Webcetera provides innovative insurance software that helps streamline in the easy agency’s workflow, we can able to get amultiply quote from different carrier by single information entered in Ezlynx.

2. Started project as fresher.

3. The job requires strong grip on technology architecture of Insurance Business.

4. Dedicated and Self-Driven member of development team.

5. Participated in requirement gathering and Design discussion.

6. From Fixing bugs and taking up enhancements on own.

7. Handled development including troubleshooting of application.

8. Completed the product development as per the requirement.

9. Also, delivered production issue on time

Roles and Responsibilities

• Understand the issue reported by the customer, analyses and fix it in timely fashion.

• We resolve the issue with the focus on root cause analysis to reduce recurring issues.

• We work closely with the rest of the support team member to resolve issue quickly and efficiently.

• Been an active member for the fixing the issue quickly.

• Analysis and Fixing Issues at Root Level.

• Ensured process are documented clearly and provided KT to Team members.

• Providing support to production environment as well as UAT environment