Pawan

Career Objective

 I consider Web Analytics, Data Analytics and Operations Management as my strong points and therefore seeking a challenging career in the same domain wherein my acquired skills and capabilities get maximized in professional and progressive environment

Work Experience

Current Organization:

eClerx Services Limited [Mumbai]

Joined as: Analyst

Current Designation: Senior Analyst/ Team Leader

Duration: 30^th November, 2010 - Till Date

Professional Achievements at eClerx

• Received A dell certificate from Client as a best performer
• 2 BPI (Business Process Improvement) rewards

v Roles and Responsibilities

1) Web Analytics Related

• Training and Reviewing: Impart & training on Business Process and Standard Operating Procedures to new recruits. Architect behind new initiatives in devising better reports and coordinator for weekly/monthly/quarterly synchronized calls with Clients.Training and development of team members
• Handling KPI report for  ‘Office Depot Site’
• Worked on dashboards which provide a top level insights as per business perspective
• Automation of reports, formulating standard operating procedures and provide website audit reports using Web Analytics tool
• Hands on Experience on Adobe Analytics- Omniture , IBM Coremetric tool, Teradata tool, Tableau reader Google Analytics & Cognos Tool
• Skilled in external packages: Excel/Word 2007 (Functions + Pivots), PowerPoint

·        Market research & Campaign handling on various metrics which brings more revenue to the portal

• Handling various daily, weekly and Monthly MIS reporting for international clients
• Pivotal in process improvement - Displayed skills in achieving process improvement and time reduction in preparing analytical reports