Pawan

Schindler India Pvt. Ltd. (March’2023 – Current) Designation: Account Manager – NI Sales Role: Sales & Marketing Key Deliverables:

2. TK Elevator India Pvt. Ltd. (earlier known as thyssenkrupp Elevator India Pvt. Ltd.) (May’2020 – March’2023) Designation: Executive – NI Sales Role: Business Analyst

Project 2 – Methodology: Agile SalesMove App: Mobile sales management application for TK Elevator. App enabled sales team with user-friendly interface. Enabled access to project pipeline and customer data, enhancing sales prioritization and productivity. Roles & Responsibilities : Requirement lifecycle management. Requirement analysis & design definition. Strategy Analysis. Solution Evaluation. Elicitation & Collaboration. Documentation: MS Office Suite. Diagram Tool: MS Visio & draw.io. Wireframes and Prototype: Balsamiq & AzureRP. Project Management: Jira. Database: MySQL & SQL. Reporting: PowerBI & Tableau Certifications IT Business Analyst Training from COEPD (IIBA Endorsed Education provider) Soft Skills Problem Solving. Collaboration. Adaptability. Creative Thinking. Time Management. Strong Work Ethics. Pressure Handling. - Interacted with the business team and gathered requirements by using various elicitation techniques. - Experienced with Agile scrum methodology. Created user stories with acceptance criteria along with Product Owner and hands on experience on Jira tool to track and manage project. - Manage engagement with stakeholders, ensuring satisfaction and successful project delivery. - Document comprehensive high-level and detailed requirements using scenarios and prototyping. - Created project definition and initiation documents for clear scope and objectives. - Evaluate business processes, identify improvement areas, and develop effective solutions. - Resolve complex requirement conflicts through skilled stakeholder engagement. - Prepared BRDs, User Stories, Use Cases, and Flowcharts for project success. - Present options and recommendations to stakeholders, showcasing effective communication and influencing abilities. - Handled change requirements and conduct GAP analysis for project alignment with business needs. - Conducted meetings and presentations, gather critical information; participated in Grooming, Product Planning, sprint review and sprint retrospective meetings . - Monitor project deliverables, oversee QA test cases, and perform Functional and UAT testing for project quality. - Worked closely with the development team to ensure the successful implementation of the App. - Proactively generate leads, engage with potential customers, and discuss their elevator requirements to build strong customer relationships. - Design and propose tailored elevator solutions, negotiating prices and contract. Drive sales closure by conducting impactful presentations, overcoming objections, and securing elevator sales. - Engaging customer post Sales and take insights for execution and explaining solutions to meet their desired expectations. - Manage end-to-end project execution, coordinating internal teams and external stakeholders to ensure timely delivery and customer satisfaction. - Analyze sales performance, monitor KPIs, and stay informed about industry trends to identify opportunities and make strategic business decisions.