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Nikita

Content and Customer Support Specialist
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Location Indore
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Total Views97
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 5 Year
  • Cost
    Hourly Rate$5
  • availability
    Availability1 Month
  • work from
    Work FromOffsite
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    CategoryCustomer Support
  • back in time
    Last Active OnJune 12, 2024
Key Skills
Customer supportContent writingTechnical support
Summary

Organizational Experience Technical writer –

Key Responsibilities

● Worked directly with development and QA teams to gather source material and review documents.

● Designed and wrote user manuals and FAQs for business and consumer applications.

● Developed content from requirement and design documents as well as interviews with SMEs.

● Prepared Documentation Plans and schedules.

● Understood the technical designs as well as specifications

● Effectively communicated with internal teams and external clients to deliver functional requirements like GUI, Architecture diagrams, process flow diagrams, screen and interface designs

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