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Service manager
Location Bengaluru
Total Views534
back in time
Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 12 Year
  • Cost
    Hourly Rate$24
  • availability
  • work from
    Work FromAny
  • check list
  • back in time
    Last Active OnMay 17, 2024
Key Skills
People ManagerBPOCustomer ServiceMS ExcelMS WordEikonTradingstakeholder managementCRMadaptable to chageglobal leadDiversityproject managementproject deliveryTeam management
• Team management, hiring talents and developing individuals by mentoring and training • Track record of delivering results within deadlines as a People manager & Project lead Strategic account Management, Managing a portfolio of accounts • Developing time tables and setting deadlines for internal content team and technical team • Conducting Need Analysis for clients • Meeting with client to discuss and resolve topics and issue • Reporting to all superiors along established guidelines. • Producing weekly, monthly and quarterly status reports. • Identify customer pain points, ensure account management and leadership are informed of customer risks. • Present a clear and factual picture of our customers content experience with Thomson Reuters. • Forecasting, six sigma expertise, Research & Delivery • Idea generation, render a solution for all customer concerns
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