Service manager
 Location  Bengaluru
 Total Views  134
 Shortlist 0
 Member since  30+ Days ago
Candidate Information
  • Experience  12 Year
  • Hourly Rate $24
  • Availability Immediate
  • Work From Any
  • Category Finance
  • Last Active On October 26, 2021
Key Skills
People Manager BPO Customer Service MS Excel MS Word Eikon Trading stakeholder management CRM adaptable to chage global lead Diversity project management project delivery Team management
• Team management, hiring talents and developing individuals by mentoring and training • Track record of delivering results within deadlines as a People manager & Project lead Strategic account Management, Managing a portfolio of accounts • Developing time tables and setting deadlines for internal content team and technical team • Conducting Need Analysis for clients • Meeting with client to discuss and resolve topics and issue • Reporting to all superiors along established guidelines. • Producing weekly, monthly and quarterly status reports. • Identify customer pain points, ensure account management and leadership are informed of customer risks. • Present a clear and factual picture of our customers content experience with Thomson Reuters. • Forecasting, six sigma expertise, Research & Delivery • Idea generation, render a solution for all customer concerns
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