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Nazrul

Senior system Administrator
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Location Noida
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Total Views47
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 8.5 Year
  • Cost
    Hourly Rate$6
  • availability
    AvailabilityImmediate
  • work from
    Work FromOffsite
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    CategoryInformation Technology & Services
  • back in time
    Last Active OnMay 07, 2024
Key Skills
Strong Technical Knowledge in at least one stream of either Softwareetc. with 4+ years of experience.
Summary

EXPERIENCE: Quattro Business services Pvt Ltd. Gurgaon as a Senior system Administrator for O365 L2 30 June 2022 to Present • *Diagnose, troubleshoot, and resolved a range of software, hardware, Application and connectivity issues. in asking probing questions and researching, analyzing, and rectifying problems. • *Provide Support over the phone and Remote to USA and Canada Client R4 SOLUTIONS INC – Noida as a Senior Technical Support Engineer L2 September 2019 to June 2022 • Routinely exceed call-handling goals closing an average of 40 calls daily with a 85% first call resolution ratio and average talk time of 5.5 minutes well below 10 minutes goa

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