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NANIBABU

ServiceNow Admin & Developer
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Location Bengaluru
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Total Views50
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 3 Year
  • Cost
    Hourly Rate$5
  • availability
    AvailabilityImmediate
  • work from
    Work FromOffsite
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    CategoryInformation Technology & Services
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    Last Active OnJuly 18, 2024
Key Skills
Servicenow AdministratorServicenow Developer
Summary

Work Experience: Company: xxxxPvt. Ltd - Bangalore Duration: Oct 2021 to April 2023. Designation: ServiceNow Developer. Current Project: Implement ServiceNow for a company who is Global leader in Media services.They are using ServiceNow for maintaining assets, finance, software maintenance etc. We have also implemented some ITSM Modules which will be used by the various departments. We have also developed some customized Applications and Modules for IT Process. Roles & Responsibilities:  Implementation of the Incident/Problem/Change Management, SLA & SRM modules by following ITIL processes.  Use of Import Sets for data loading from external file or database to the Service Now.  Worked on SLAs and Milestone Configurations.  Migration of code via update sets.  Defining ACLs, UI policies and UI Actions.  Applications and Modules, Creation of Table & Columns.  Creation of Auto Assignment Configurations, Notifications and events usage.  Cloning one instance to other instance, ServiceNow Version/Patch upgrades.  Creation of Custom Related List.  Creation of various Surveys, Reports, Gauges and Homepages etc., depending on the customer Requirement.  Worked on Workflows for the SRMS.  Understanding customer requirement and provide mapping with IT processes.  Good working Knowledge of Integration, Discovery, Orchestration, Web-Services, Client scripts, Business rules, Script includes and other Scripts. Company: Cosset Technologies Pvt. Ltd Duration: Jan 2020 to Sep 2021 Designation: ServiceNow Admin / Developer Roles & Responsibilities:  Defining ACLs, UI policies and UI Actions.  Creation of Reports, Gauges and Homepages etc., depending on the customer Requirement.  Creation of Auto Assignment Configurations, Notifications.  Use of Import Sets for data loading from external file or database to the Service Now  Applications and Modules, Creation of Table & Columns

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