Naina

Experience of SDLC, BPM, SQL, UAT and agile methodology

 Experience in managing Agile Issues (Epics, User Stories, Tasks and Bugs)

 Experience in multiple domains; E-Commerce, Airline, E-Governance and Mortgage

 Experience in enriching customer experience and boosting profitability for a leading e-commerce company

 Extensively worked on project requirement analysis and documentation

 Developed artifacts like BRD, SRS, FRD, user stories, user guides and presentations, reports and wireframes

 Worked with JIRA, Confluence, MS Visio, MS office, MS Power BI, SnagIt, UML and other authoring tools

 Work closely with Product Owner and demonstrated excellence in building strong stakeholder relationship

 Familiar with platforms like website, portal, applications, ERP and CRM

 Ability to train teams in usage of technology and deliver a high quality user experience

 Proven interpersonal, communication and presentation skills