OnBenchMark Logo

Mugdha

Manager
placeholder
Location Thane
view-icon
Total Views36
availability
Shortlist0
back in time
Member since30+ Days ago
 back in time
Contact Details
phone call {{contact.cdata.phone}}
phone call {{contact.cdata.email}}
Candidate Information
  • User Experience
    Experience 12 Year
  • Cost
    Hourly Rate$15
  • availability
    AvailabilityImmediate
  • work from
    Work FromAny
  • check list
    CategoryCustomer Support
  • back in time
    Last Active OnJune 14, 2024
Key Skills
Bank
Summary

1)     KOTAK MAHINDRA BANK LTD


Working with Kotak Mahindra Bank as Branch Operation Manager

Sept 2011 - present

Key Responsibility Areas

  • Supervising day to day activity of branch operations, involving Transaction Management & administration.
  • Regulatory and procedural compliance.
  • Audit-Service quality
  • Verification & supervising the processing of banking transactions including new account opening formalities F.D, Insurance Products, Mutual Funds, Cash, Cheque, DD’s, Vault / Key custodian. .
  • Remittances Domestic and Foreign
  • Customer Management
  • New Accounts - Acquisition through cross selling
  • Ensure proper record maintenance



Achievements & Activities

  • Awarded for best Service quality amongst Pan India
  • Attended several training programs on banking
  • Build CASA book of 2.5 cr in 7 month
  • Net insurance of Rs. 8 lakh in financial year
  • Trophy for Topper in service service category for Insurance
  • Awarded Twice as Star Performer of the month

 


ICICI BANK LIMITEDMay 07 to Aug 11



Joined ICICI Bank Ltd as Phone Banking Officer

 

Area :Credit card Division  (Commercial Banking and Personal Banking)


Key Responsibility Areas

  • Attending customer inbound calls solving the queries
  • Handled Customer Esclationdesk
  • Handling customer queries via email
  • Generating leads via cross selling


Copyright© Cosette Network Private Limited All Rights Reserved
Submit Query
WhatsApp Icon