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Manuja

Senior Associate
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Location Pune
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Total Views98
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 1 Year
  • Cost
    Hourly Rate$3
  • availability
    AvailabilityImmediate
  • work from
    Work FromAny
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    CategoryCustomer Support
  • back in time
    Last Active OnJune 17, 2024
Key Skills
Data AnalysisData ExtractionData entryAccountsVendor ManagementClient interactionOrder management Customer support
Summary

WORK EXPERIENCE Senior Associate Wipro BPO - Pune, Maharashtra August 2011 to November 2012

• PROJECT NAME : BT Operate.

• DOMAIN : Telecom It was Back Office process and responsibilities included verifying Telecom orders end-to-end for data sanity, working with component teams to ensure on-time completion of critical order tasks and processes, reach out to the client in case of faults and issues to facilitate communication and coordination, attend weekly and monthly calls etc.

ACHIEVEMENTS :

1. Worked well independently and on a team to solve problems.

2. Served as a friendly, hardworking, and punctual employee.

3. Organized and prioritized work to complete assignments in a timely, efficient manner.

4. Remained punctual and professional at all times.

5. Worked to keep clients aware of progress, while offering updated information.

6. Helped to meet and exceed quarterly goals.

7. Enthusiastically performed tasks that were outside of my job description.

8. Ensured the availability of adequate resources to achieve goals.

9. Utilized a creative mindset and an innovative spirit.

10. Functioned with a resilient spirit, resulting in the ability to bounce back after setbacks.

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