EXPERIENCE Business Analyst, IT Service and Consulting| IKOKAS Aug2022 – Present
Working on user stories for technical team by gathering requirements from clients via interviews, workshops & questionnaires.
Scope documentation in the form of SOW and ensuring scope creep is avoided.
Mapping and creating user flow of different kinds of websites for multiple clients.
Fintech (Paytm) and video conferencing (Zoom, MS Teams) industry analysis. Projects:
Erekrut: web application development (requirement gathering, assessing change request, stand up meeting, scope freezing).
Swara finance: Scope analysis and documenting functional and non-functional requirements.
CBSL Group: Scope of Work documentation, requirement analysis.
Client’s bouquet: Edfin India, Content Magazine, Providence India, ZEE Biz Intern| Collegedunia Aug 2021 – Nov 2021
Facilitating content writing team by doing market research.
Creating better user experience on the platform.
Tracking competitor strategies.
Worked on increasing the SEO of the articles. Intern| BuziBrAIns Jun 2020 – Aug2020
Worked on research project- Understanding Human psychology at workspace
Data Collection (Questionnaire, Interview and observation).