Lam John

Ownership of end-to-end success of products from concept definition through requirements delivery and post-launch operations. I believe that the value of a Company is the sum of the problems you solve together. I am highly passionate about discovering market problems, building Enterprise Solutions

•         Maximizing business value [ revenue raised by 5%]

•         Managing entire product line life cycle from strategic planning to tactical activities

•         Driving a solution set across development teams (primarily Development/Engineering, and

•         Marketing Communications) through market requirements, product contract, and positioning.

•         Developing and implementing a company-wide go-to-market plan

•         Analyzing potential partner relationships for the product.

•         Driving new capabilities/features or services for Genpact IT Service Management solution

•         Own Product strategy and vision supported by internal and external analysis

•         Gathering and synthesizing product requirements from a variety of sources

•         Reflecting upon user needs [User Personas] and conduct research on markets

•         Product Road Maps - Establish short and long-term product goals and strategies.

•         Author product requirements, flow documents and use cases  ,Product Conceptualization

•         Acceptance of Feature/User Story  & Customer engagements

•         Certified Scrum Master (CSM)

•         Product life cycle Management

•         Trained in ITIL,  PMP (PMI), BMP(Business Management Program)

•         Specifying market requirements for current and future products by conducting market research