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Jayant

QA Developer
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Location Kalka
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Total Views92
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 5 Year
  • Cost
    Hourly Rate$8
  • availability
    AvailabilityImmediate
  • work from
    Work FromAny
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    CategoryInformation Technology & Services
  • back in time
    Last Active OnApril 15, 2024
Key Skills
ServicenowJavascriptITSMCSM
Summary

ServiceNow Developer– Remote                                  JAN 2018 to JAN 2021

Ripton Solutions, NJ                                         

Responsibilities:

 

s Responsible for Project Documentation Verification for Client, working in conjunction with ITIL Best practices to ensure accurate Migration Strategies and managing multi-time zone people like US and India.

s Involved in gathering the requirements from the Business Team and creation of technical, functional specification documents.

s Developed business architecture using requirements such as scope, processes, alternatives, and risks.

s Provide user access and roles.

s Have created CMDB Dashboards and Reports for the visual representation of accountability, performance and status of HR cases in scoped version.

s Follow ITIL best practices during implementation.

s Implemented minor enhancements.

s Experience in implementing, configuring, onboarding, and administrating GRC plugins..

s Worked on survey, agile and demand management.

s Managed SharePoint site of DXC and document (functional & technical) source to target mappings, process flows, procedures, and business requirements.

s Assured that all ServiceNow artefacts follow corporate AGILE Policies and guidelines.

Reporting on Project status to stakeholders and senior management with respect to cost overruns, time lines, risk status, resource management and skill management application configurations per business requirements.

s Generating of PPM Reports, dashboards and scheduling them.

s Gathered requirements for ServiceNow enhancements such as form changes, dropdowns, and attachments.

s Data certification with business owners using data certification plug-in in ServiceNow

Development of Service catalog which includes creating new catalog items, designing workflows and execution plans.

 

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