Jaspreet

Experience SOPRA STERIA | Module Lead December 2020 – Present | Noida, India Project – Safran Group (December 2020 to Present) Member of Global Shared Services HRIS Team. Providing support on SAP HCM 6.0, SuccessFactors Employee Central, PMGM and CPI modules. Acted as a liaison between the business users and technical teams to ensure successful project delivery. Experience of working on Service Now, Trade Express and Boomi Payroll Interfaces, JIRA, LMS and BIRT. Awarded “Star Performer” & “Pinnacle Award” for excellent Performance Support activities includes:

• Requirements Gathering,

• Stakeholder Management & Root Cause Analysis,

• Monitoring of Errors via CPI & Provided post go-live support and resolved issues reported by end-users.

• Conducted unit, integration, and regression testing to ensure system functionality and data integrity.

• Worked on topics like Position management, Foundation objects, MDF, Workflows, Picklist Management, Adhoc reports & Mass upload in SF Innovative Solutions ERP system | SAP SuccessFactor Consultant 2019 – 2020 | Noida, India Project – Inhouse Member of Global Shared Services HRIS Team. Provided support on SuccessFactors Employee Central. Experience of working on Service Now& JIRA, Support activities includes: Requirements Gathering,

• Stakeholder Management & Root Cause Analysis,

• Role Based Permissions,

• Testing Activities - New / Change Request, SAP New Releases.

• Train End Users.

• Working on topics like Data models, XML, Imports, Workflow & Provisioning.

• Design Test Scripts and Test Scenarios