My name is Hitesh Arora and I am available to join immediately. I am a Team player, pleasant and a positive thinker. Dependable and committed with strong communication skills with customer service experience. I have 9 years of Customer Service/Call centre experience and experience in monitoring emails and chats.
In my past experiences I have worked in a call center environment taking inbound and outbound calls and providing customer service to the customer. In my last role at Convergys India Pvt. Ltd I worked as a Sr. Quality Advisor - AT&T where i was responsible for monitoring Calls/Chats for quality checks.