EHTESHAMUL

Virtual Account Manager

Location : Bangalore

Experience : 3.2 Year

Last active on : July 27, 2021

Rate: $5.65 / Hourly

Availability : 1 Month

Work From : Offsite

Category : Customer Support

 
Active: 30+ Days ago
Shortlist : 0
Total Views : 30
Key Skills
Quality Control Virtual Account Manager Resolving Order related issues
Summary

Worked as a Quality Control trainee in Komet India Precision Tools for 9 months.

● Recent: Worked in Swiggy as VAM(Virtual Account Manager) for 8 months till

the process got shut down in August,2020 due to Covid-19 situation.

Work Profile in Swiggy : as POC(Point of Contact)

a) Handling the queries of the restaurant's owner regarding promotions and

discounts via email or call.

b) Suggesting the ways for improving the business of Restaurants on Swiggy

c) Resolving Order related issues

d) Onboarding new restaurants on Swiggy

e) Assisting the Restaurant owners in issues related to Partner App