Durba

Work History May 2021 - Jan 2022 Business Analyst, Technical Project Manager Tecnics Integration Technology Services Pvt Ltd, Hyderabad Head Business Analyst for UPDIME a FinTech product responsible for market research, stakeholder analysis and requirement gathering. Recorded < 5% deviation between initial analysis and final product Introduced Agile , mentored the 20+ member team to adopt the principles and leverage Jira for the end-to-end project management. Achieved a 95% deadline compliance Technical Program. Manager for a Multi Disciplinary Scrum team comprising of Design , AI , Analytics , Mobile & Product team and created a successful fintech product Scrum Certified | Business Analyst | Women Leader Address Hyderabad, India 500084 Phone 9908831987 E-mail roymazumdar.durba@gmail.com Key Account Manager for prime customers , helping them transition to the new platform. Achieved highest Customer Satisfaction Rating of over 80% Created a focus group consisting of end users , business owner to understand customer pain points and plan the v0 and v1 features. Recorded a highly successful MVP striking a win win for the business & the customer Sep 2018 - Apr 2021 Founder, Business Analysis & Customer Success Head Insight Orb - Aumdar Technology Services , Hyderabad Created detailed business specification of 2 very successful HealthTech products by analyzing country specific standards and collaborating with multiple stakeholders Participated and contributed to Vision/Concept/Design reviews for new business processes and enhancements and provide tangible solutions and guidance on issues faced by various stakeholders. Trained and managed team of 30+ developers and discussed issues to provide resolution and apply best practices. Delivered critical mobile and web projects on time and within budget by collaborating, facilitating, leading and mentoring multiple Scrum teams. Executed core financial processes, including vendor setup and payment, operational expenses, administration of bank accounts and account reconciliations. Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget. Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.