DEEPAK

Business Analyst
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Total Views249
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 8 Year
  • Cost
    Hourly Rate$18
  • availability
    Availability1 Month
  • work from
    Work FromOnsite
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    CategoryInformation Technology & Services
  • back in time
    Last Active OnSeptember 26, 2022
Key Skills
Business AnalystBusiness Requirement Document Software Requirement Specification
Summary

Responsible for requirement gathering and analysis and driving the implementation of BPM solution using TOSCANA (product based on OMNI flow iBPS) BPM tool.  Creating all the project related documents like Business Requirement Document (BRD), Software Requirement Specification (SRS), User manuals/Playbooks for Mortgage, Lending, and Small Business and Agriculture process.  Conducting user training/demos for client and providing onsite support (handling UAT and solution delivery) in USA, UK and Ireland.  Involved in Defect Management process from logging the defect to closed status.  Assisting the team in resolving business issues, coordinating with various stakeholders and ensuring timely closure of open action items  Handled multiple integration across the multiple processes i.e. Auto Store (Integration of web application with system through XMLs), Dialler (Integration of system with Dialler through XMLs), SMS, Emails, Reports for Mortgage lending, and Small Business and Agriculture lending process.  Involved in schema design of inbound, and outbound XMLs from system.  Supporting pre-sales team by conducting client demos and resolving tool capabilities queries. June 2014 – August 2018 EY LLP Senior Anal

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