Christopher

Freelance

Oct 2015 to

present

Spanish Translator, Lalita Institute of Foreign Languages, Mumbai, India Freelance

Worked on following projects.

· Presently teaching Spanish.

· MRCC Thane – Audio, video and text, Bug reporting, QC analysis.

· Prime Focus Andheri - Spanish TV serials video/audio to English Subtitle

Freelance

Since March

2016

Spanish to English Translator, Quadrate, Chennai, India Freelance

· Lease agreements, Contracts, Legal documents, Police FIR reports, Government documents,

Freelance

Since November

2015

Spanish Translator/Interpreter consultant, Euroscript/Amplexor, Chennai, India

Freelance

· Translated and interpreted for Jacobs Engineering

· Translated for Renault and Nissan Automobiles

CUSTOMER SERVICE / IT SUPPORT

Sr. Customer Service Executive, Serco BPO International US, Mumbai

· Customer Service for U.S. Clients (Equifax Mortgage Solutions) Banking process

(collections)

· Credit rating analysis.

· Inquiry and support.

· Providing information in a clear and efficient manner.

· Resolution and improvisation of low credit ratings.

· Maintaining client accounts.

· Dealing with defaulters and non payments.

· Conference calling

· Coordinating with various banks/courts/law firms on behalf of the client to access

information on pending cases and payments.

Dec 2011 to

Jun 2012

Integration Project Management - Customer Service Eclinical Works KPO International US (Mumbai)

· Design, implementation, Operationalization of Patient Data Management System (PDMS) U.S. Based.

· Service client accounts.

· Account Time Management

· Engaging Cross-functional teams/resource persons, liaise between Clinics, Labs & Hospitals