Manager Operations Management Service Delivery Quality Analysis Training Process Improvement P
Summary
Currently associated with RCM Operations of Sovereign Health/Cognition Group as India RCM Head, leading team of managers.
A result oriented professional with 12+ years of US Healthcare Insurance experience inclusive of Payer & Provider (RCM) business. Worked with major Payers and multiple service Providers of US healthcare domain. Worked with multiple US Life Insurance players and Financial Services vertical.
Part of Training, Transactional Quality & Process Excellence team for driving continuous improvements and leading six sigma projects in healthcare & life insurance processes.
A keen strategist with expertise in managing business projects with key focus on top & bottom line profitability by ensuring optimal utilization of resources.
A proven track record of significant improvements in learning processes, productivity and quality satisfaction while maintaining a positive work atmosphere.
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