Chaitra

Experience Summary

● Total 5.9 Years of experience in Manual testing

● In which 4.2 years of expertise in Salesforce QA and salesforce Admin roles.

● Experience in manual testing includes Smoke testing, Sanity testing, Functional Testing, Integration Testing, and Regression Testing.

● Throughout I have worked JIRA tool for logging defects.

● Proficient in identifying, reporting, and tracking defects using defect tracking tools such as JIRA.

● Working knowledge in Software Test Life Cycle (STLC) and Agile testing and Software Development life Cycle(SDLC) Ability to understand the Requirements.

● Sound Knowledge in Black Box Testing. Experience in writing Test Cases, Test Execution, Defect Tracking & Reporting.

● Prepared and Presented, weekly and monthly, Defect asnd Status Reports to our Manager. Experience In the Administration of Customer relation management (CRM) applications on the salesforce platform.

● In-depth knowledge of Salesforce CRM, Salesforce Lightning, and Salesforce Admin activities.

● Experience in Salesforce QA and also Admin Activitie like Permission Sets, Profiles, Users, and Security Settings based on role hierarchy as per the Client requirements Good at other administrative tasks such as setting up audit trails, field history tracking, creating Email Templates and list views Responsible for managing and customizing Users, Roles, Profiles, Contacts, leads, opportunities, Record types, validation rules, Permission sets, Page layouts and custom objects.

● Excellent communication and interpersonal skills with the ability to work collaboratively in a team environment