Professional Summary:

●       Having 10 Years of IT experience, Salesforce Testing (6 years),ETL testing (3 Years), HP ALM, Requirement Analysis, Design, Selenium testing, Data base testing (3 years), E2E Test Management,CRMApplication testing, PowerBI report testing, Regression testing, UAT testing test planning) for different sectors like High-tech manufacturing domain, Pharma, Utilities domain and technology domains. 2+ years worked in United Kingdom as a Test lead/Manager (Onsite client location).      

●       Experience in “Salesforce testing” mainly on Sales cloud. Have knowledge on Service cloud.

●       Hands on experience in Testing SFDC configuration features like Workflows, Approval Processes, Web-to-Lead, Email-to-Case and Validation rules.

●       Having hands on experience in Salesforce Sales cloud, Service cloud, Marketing cloud and omni studio.

●       Having good Knowledge on SDLC, STLC, Testing Methodologies. 5+ Years Utilities and Technology End to End Testing experience from requirement gathering phase to go-live and post live operations, with good knowledge in waterfall and agile methodologies.

●       Experience in Preparing Test Strategy, Test plan, TCR (Test completion report), traceability matrix, Test scenarios, Test Cases and Reporting Defects.

●       Experience in Test Management, Test Strategy, Process Improvements by aligning with Business Stakeholders and IT Quality.

●       Experience in Test Reports, Traceability Matrix, Testing Dashboards, maintain trending reports for identifying potential solutions and presenting the proposals to the client to reduce cycle time and improve operational efficiency.

●       Strong experience using Defect Management Tools like Quality Center (ALM), Clear Quest for Requirement Management, Test Planning, Test Case development, Test Case execution and Defect Tracking.  Experienced in Preparing Defect RCA (Root Cause Analysis) and Defect Prevention Reports

●       Well versed with different phases of testing like Unit Testing, Integration Testing, System  Testing, Regression Testing, Smoke Testing, User Acceptance Testing and Web services testing  Strong experience in all the phases of Software Development Life Cycle (SDLC) methodologies such as waterfall and Agile (Scrum). 

●       Experience in providing user training and help the business users to understand QA/UAT process.  

●       Proficient in creation and execution of Test Plans, Test Scripts and Test Cases using both Manual and Automated testing techniques.