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Service Delivery Manager
Total Views178
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 16 Year
  • Cost
    Hourly Rate$15
  • availability
    Availability1 Month
  • work from
    Work FromOnsite
  • check list
    CategoryInformation Technology & Services
  • back in time
    Last Active OnJuly 17, 2024
Key Skills
Service DeliveryTechnical Project ManagementProgram Management AgileScrum MasterDelivery ManagementJavaJ2EESpringHibernatePL/SQLAWS

·        MSc (IT), PGDITM with 16 years of experience in Technical Project Management, Program Management, Agile, Scrum Master, Delivery Management, Client Management, People Management, Software Development, Production Support, BFSI domain.

·        Excellent experience in IT Project Management activities including Project scoping, Status Reporting, Estimation, Planning, Risk Management and finalization of technical / functional specifications of the Product / software application.

·        I have handled the new Product development of LOS and LMS system.

·        I have managed the multiple implementation teams doing the implementation of FinnOne Financing product at various client sites including Mobility and Cloud implementations.

·        I have handled multiple projects of FinnOne System development, implementations and Support as project manager where I have been involved in monitoring, reporting and delivering customized FinnOne product.

·        Excellent ability to manage cross-functional and cross-regional teams with proven ability in managing & leading projects, guiding the teams during the project phases and enabling knowledge sharing among the team. Strong ability to delegate and meet deadlines.

·        Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.

·        Done Risk Management, Puerto Analysis, 5 Y Analysis, Project Management Office, HR Management, Project Planning & Scheduling, Configuration Management Project Costing, Project Quality Processes & Procedure, Invoice Raising & Tracking, Product Management, Procurement.

·        I have been part of Pre-sales and Sales activities.

·        Lead the Process Improvement of organization by implementing the best practices..

·        Part of Nucleus CCB (Change Management Board) and SEPG board.

·        Part of Nucleus Auditor Group. Done various audits of different cross functional teams at different Project stages.

·        Part of Agile Implementation group in Organisation. Rolled out the Agile methodology in various departments.

·        Done Data Migration and applications from Host system to FinnOne.

·        Involved in Interfacing of FinnOne product with various 3rd party system

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