Infrastructure ManagementProject and People ManagementSLA ManagementIT Service DeliveryService Delivery ManagementHelpdesk ManagementOperation ManagementVendor Management
Education
2001-2005
T Y B Com(Mumbai Univercity) Sathaye College
Summary
Result-oriented IT Professional with 11 years of functional experience in the field of IT Service Delivery, Project Management, and IT Service Management /Operations. Certified ITIL professional is capable of instrumental in stabilizing service delivery operations. Proven ability to enhance operational effectiveness by executing policies and procedures. Highly organized with effective customer management skills at all levels to manage business aspects; Strong team builder and facilitator, fostering an atmosphere that motivates highly talented professionals to balance high-level skills with maximum productivity
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