- Having 3.3 years of professional experience in software development in analysis, design, development and testing with wide range of technical experience in voice-based systems and chat bot.
- Strong experience in the entire Software development and unit testing.
- Good Experience in analyzing high-level business requirements, documentation of requirements, JIRA and Dashboard.
- Experience in creating, deploying and validating the Microsoft teams platform.
- Good knowledge on designing the IVR call flow and process flow of various customers.
- Having good experience on defect tracking tools like JIRA and Holly.
- Good knowledge and experience in SQL, HTML,CLASS,MongoDB,Microsoft Azure.
- Study leadership and ability to interact with other dependent teams effectively.
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