Anmol

Service Now Developer
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Location  Jhansi
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Member since 30+ Days ago
 
Candidate Information
  • User Experience
    Experience  1.2 Year
  • Cost
    Hourly Rate $5
  • availability
    Availability Immediate
  • work from
    Work From Any
  • check list
    Category Information Technology & Services
  • back in time
    Last Active On January 18, 2022
Key Skills
JavaScript SQL ITIL ServiceNow ITSM Modules JavaScript C HTML CSS
Summary

CAREER OBJECTIVE

Looking for a challenging role in a reputable organization to utilize my technical and management skills for the growth of the organization as well as to enhance my knowledge about a new and emerging trends in the IT sector EXPERIENCE TATA CONSULTANCY SERVICES

// ServiceNow Developer // 06/2019 – present TRAVELPORT(AIRLINES)

● Thorough understanding of ITIL/ITSM processes with Service now implementation experience in ITSM modules (Incident, Problem, Change, Service Catalog)

● Knowledge of technical components such as LDAP, VPN, SSO, and other such technologies

● Use Administration of common platform applications: knowledge Base, Service Catalog, Workflows, SLA's, Reporting, Events Notifications, etc

● Worked in Service Catalog, developed and maintained the catalog items as per customer requirement (configured Workflow, Client script, business rule, ACL, UI action, UI policies, data policies, etc)

● Developed/customized the ServiceNow tool as per customer requirement

● Part of Cloning, Upgrade & Migration process team, majorly performed Manual Testing

● Experience in Production support tasks

● Perform Unit testing, Fix defects identified in Unit testing.

● Hands on experience on Service Portal Development

● Understanding and debugging of system logs.

● Used Scrum Agile Methodology in my work (Daily Scrum Meeting, Sprint Backlog, 1on1 Meeting)