Working in a 24x7 Operational SOC environment.
Transferring security incidents which contained malicious payloads to malware analysis team.
Identifying and classifying various cyber security threats such as phishing, vishing/smishing, malware, job scams, 419 scams, and malicious payloads.
Submit, Review and Action the new Incident ticket submitted on Service Now.
Determining and contacting parties responsible for hosting malicious content in order to get threat shutdown and collect evidence