ANIL

CAREEROBJECTIVE:  Willingness to work hard in a challenging environment with a purpose of growth,knowledge and creativity, in order to achieve organizational goals.

WORK EXPERIENCE: CUSTOMER SUPPORT EXECUTIVE Bangalore Electricity Supply Company(BESCOM)-Bangalore, Karnataka from APRIL (2017) to DECEMBER(2019) Roles & Responsibilities:

 Prepare reports by collecting, analyzing & summarizing information trends

 Created programs in Excel, Utilizing various “IF/THEN” formulas, VLOOKUPS &PIVOT TABLE.

 Diagnosed & addressed operational data requests.

 Responsible for ensuring reports on Daily, Weekly & Monthly basis which are reported as per scheduled time.

 Responsible for developing and maintaining Dashboards, Score cards required for the business.

 Responsible for automating the process using VBA based on requirement.

 Feasibility review with the team based on day to day operations.

 Updation & Verification of Data if necessary