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ANIL

CUSTOMER SUPPORT EXECUTIVE
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Location Bengaluru
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Total Views39
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 3.4 Year
  • Cost
    Hourly Rate$2.1
  • availability
    Availability1 Month
  • work from
    Work FromAny
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    CategoryCustomer Support
  • back in time
    Last Active OnJune 14, 2024
Key Skills
MS OfficeMS PowerPoint
Summary

CAREEROBJECTIVE:  Willingness to work hard in a challenging environment with a purpose of growth,knowledge and creativity, in order to achieve organizational goals.


WORK EXPERIENCE: CUSTOMER SUPPORT EXECUTIVE Bangalore Electricity Supply Company(BESCOM)-Bangalore, Karnataka from APRIL (2017) to DECEMBER(2019) Roles & Responsibilities:

 Prepare reports by collecting, analyzing & summarizing information trends

 Created programs in Excel, Utilizing various “IF/THEN” formulas, VLOOKUPS &PIVOT TABLE.

 Diagnosed & addressed operational data requests.

 Responsible for ensuring reports on Daily, Weekly & Monthly basis which are reported as per scheduled time.

 Responsible for developing and maintaining Dashboards, Score cards required for the business.

 Responsible for automating the process using VBA based on requirement.

 Feasibility review with the team based on day to day operations.

 Updation & Verification of Data if necessary

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