Working as Senior Support Analyst for project by monitoring the daily batches with the help of TWS application.
* Working on frequent failures which occurs on daily basis and try to fix those issues by doing analysis.
* Working experience on REMEDY tool for creating the SR for respective issue with inside as well as outside the organization.
* Also having working experience with WHERESCAPE application monitoring and resolving day to day jobs.
* Working experience with teradata application for checking the available space on particular server and also to perform several other tasks.
* Working on putty and abinition graph for performing daily BAU activities.
* Also working on Viewpoint, MDM (sailpoint) applications.
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