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Amir
Amir
Associate Consultant - ServiceNow
Location
Pune Cantonment
Total Views
201
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0
Member since
30+ Days ago
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Candidate Information
Experience
5 Year
Hourly Rate
$10
Availability
Immediate
Work From
Offsite
Category
Information Technology & Services
Last Active On
March 25, 2024
Key Skills
ServiceNow
ITSM
JavaScript
Demand Management
Idea Management
ITIL
Summary
Project - 1
Requirement gathering, analyzing past data and processes & coming up with proper solutions with ITIL/ITSM best practices.
Incident Management, Change Management, Problem Management, Service Request Management, and Workflow setup.
Idea management and Demand Management. Business Rules, Client Scripts, Script Include, UI Policy, UI Action, Email Notification, Transform Map, Customized Report Creation, and Scheduling.
Configuration of Email Notification and alerts to notify users about specific activities in the system.
Designing Workflow and defining SLAs and Schedules as per client requirement.
Project - 2
Implementation of ITSM module Client scripts, UI policies, Business Rules. Also, hands-on various client and server side scripting in ServiceNow.
Experience in developing ServiceNow applications from Business Requirements and Technical design documents.
SSO Integration.
Experience in developing ServiceNow applications from Business Requirements and Technical design documents.
My Project History & Feedbacks
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