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Akshay

IT Support Engineer
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Location Chandanagar
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Total Views105
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 3 Year
  • Cost
    Hourly Rate$3
  • availability
    Availability1 Month
  • work from
    Work FromOnsite
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    CategoryInformation Technology & Services
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    Last Active OnJune 12, 2024
Key Skills
Support Engineer Desktop Support Network Support
Summary

Experience:                

Ø Workingat Dr. D. Y. Patil B-School, Tathawade, Pune as a ITSupport Engineer from 01 Jan 2020 to Till Date.

Ø Workingat Dr. D. Y. Patil Institute of Hotel Management & Catering Technology, Tathawade, Pune as a ITHelpdesk Engineer from 02 April 2018 to 31 Dec 2020.

 

o  All hardware related issues: provide hardware level support to end users; handling user’s day to day complaints.

o  Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.

o  Configuring and managing backup and restore procedures.

o  Installation of software and hardware, OS and service packs as per user needs and ensuring compliance.

o  Inventory records of hardware and software and updating the same as and when required.

o  Expertise – PC assembly, Desktop OS (Win XP/ Win 7, Win 8,Win 8.1, Win 10 ) installation, configuration and troubleshooting.

o  Maintaining wide range of computer hardware and software program.

o  In depth knowledge of Windows client operating systems, XP, 7, 8, 8.1 &10 & Microsoft office upto 2013.

o  Troubleshooting of printer and scanner.

 

o  Support 150 computers and 20 laptops in location.

 

o  Taking new machine on the domain & installation of required application software.

 

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