Ajay

Delivery Project Executive

Location : Pune

Experience : 25 Year

Last active on : July 30, 2021

Rate: $10 / Hourly

Availability : Immediate

Work From : Any

Category : Information Technology & Services

 
Active: 30+ Days ago
Shortlist : 0
Total Views : 37
Key Skills
IT Delivery Management IT Project Management
Summary
Following responsibilities as a IT Delivery Project Executive, Perform client relationship management, escalation management and change Management for IBM’s clients Provide/manage continuous improvement of all services provided and identify alternatives/options to these services People Management: Build and develop a high performing delivery team Drive/Manage service quality, performance, and improvement of service delivery processes Plan and implement Continuous Improvement Program to improve the quality of services provided and to attain Delivery Excellence Ensure / Manage communications on day to day service operations are delivered to customer based on ITIL framework Drive/Manage Crisis Management