i am currently working in cinetrix infotech pvt ltd as a salesforce admin
Professional Experience Client: US based Company Duration: Jan 2019 to Present.
Implenting Salesforce lightning to provide best customer experience through service portal for the client like Email to Case, Case Assignment, Case Auto – Response Rules, Case Escalation Rule, Case Team Role, Security Setting, Reports and Dashboards
Profile sharing setting, OWD, Permission sets Roles and responsibilities
Handling configuration level tasks including creating and maintain users, profiles
Worked on Case Assignment, workflow rules, process builder, permission sets
Worked on Data migration for accounts and contacts using data loader
Expertise in task like Custom App, Objects, creating Profiles, Roles, Users, Page Layouts,Approvals, Workflows, Reports, Dashboards
Hands on experience with Lookup Relationships, Junction Objects, Master-Details Relationships
Deployment using changeset To take the requirement from the BA (Business Analyst)