Versatile Support Specialist is skilled in handling data, technical issues, and personnel support tasks in a distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities. Offering 1.5 years of experience in the Computer Software Industry.
Support Associate AMEYO 06/2019 - Present,
Ameyo Teamwork – work collaboratively with a diverse team to provide solutions to customers Manage and process inbound deliveries in a timely manner; monitor to prioritize the daily workload
Provide administrative support for Business Affairs Management initiatives
Handling the MIS Operations
Provided outstanding customer service and satisfaction at every point of contact, especially when resolving customer complaints. Manage ad-hoc client requests including problem-solving on administrative and operations issues
Service Delivery & SLA adherence of Incident Management, Problem Management and Change