WORK EXPERIENCE- 8 Years ICICI Bank Ltd (16 May 2014 to 12 May 2022) Scrum Master (Jun 2019 to May 2022) Mentored two cross functional teams of total 27 talents to deliver quality product.
Led the company implementation and adaption of Azure which reduced the time to create & manage tickets by an average of 3 days.
Enforced scrum principles as a scrum master which increased the teams velocity in less than 10 weeks.
Utilized Agile scrum practices to help the team increase their velocity within the 6 months of adoption by 50%.
Organized and improved agile practices and values which increased the productivity and overall team satisfaction by an average of 8%.
Performed all scrum cadences during the sprint.
Anchored PI planning activities, story estimation, capacity planning & release planning. Lead BA (Jun 2018 to May 2019)
Handled team of 4 business analysts.
Performed all scrum cadences within the sprint.
Migration of Physical process of loan application system to digital platform for users.
Created epics & user stories for technical team for application development.
Finalizing UX designs for new platform.
Doing the catchment scoping along with operation and sourcing team to identify market opportunity, industry segments & associations and then writing down the requirements to present the complex situations into functional.
Conducted regular trainings/workshops/learning sessions with all resources across all teams. Business Analyst (May 2014 to May 2018) Worked on Web and Mobile applications on feature enhancements project for Retail banking.
Requirement gathering through various elicitation techniques like Workshops, Brainstorming and Interviews.
Created BRS, BRD, and FRS document for Technical team for application specifications.
UX designs, Process flow and Process Decomposition.
Created user stories for new requirements as well as enhancements of existing features.
Involved in all phases of the implementation process, including initial design, development, testing, and post implementation support.
Experience in induction of new applications and revamping of existing applications along with the new functionalities as per business requirement (end to end project handling).
Conducting UAT and ensuring all things are working smoothly as per requirement.
Participation in reviews and product demos on iteration and milestone deliveries.
Collaborated closely with the product and business team for defining needs and identifying solutions for "Branch Banking Projects”.