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Desktop Support Engineer
Location Bengaluru
Total Views214
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Member since30+ Days ago
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Contact Details
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Candidate Information
  • User Experience
    Experience 3.9 Year
  • Cost
    Hourly Rate$50
  • availability
  • work from
    Work FromOffsite
  • check list
    CategoryInformation Technology & Services
  • back in time
    Last Active OnJune 13, 2024
Key Skills
desktop support engineer

A desire to work with an organization, which gives more exposure and best standards where I can widen my knowledge base and work hard. I would like to be an asset to the organization and improve my career with good services to the organization


 ü Qualified B.E in Information Science from Basaveshwar Engineering College Bagalkot.

ü Around 3.9 years of total IT experience in the area of IT Support, Maintenance & SOC Audit.

ü Currently working with Quantiphi Analytic Solutions as Desktop Support Engineer from May 2019 to till Date.

ü Ability to multitask, work under tight deadlines with minimal supervision, quicker learner, efficient team player.

ü Have worked on IT Hardware, Networking & SOC Audit.

ü Experienced on Windows, Networking & Linux domains.



ü Maintaining of more than 300+ Laptops & Desktops

ü Installation and Maintenance of Desktop OS (XP, 7/8/10), VMWARE & LINUX.

ü Installation, re-installation, configuration of peripherals e.g. printers, scanners.

ü Monitoring the network performance and ensuring 24X7 network connectivity.

ü Installation and Software Support on Office Automation software, Anti-virus software,

Email Client (Outlook), IE, Chrome & other Business Critical Applications.

ü Asset Management.

ü Maintaining network equipment (Router, switches, Access Gateway and Access Points) at assigned property.

ü Monitoring and Troubleshooting Network Issues.

ü Planning & scheduling the network and service down time for various upgrades and maintenance.

ü Fix the dialler related issue through remote support (Ammy Admin, DC, Team viewer, Anydesk, VNC).

ü Good knowledge on Desktop Central Manage Engine.

ü Maintaining and troubleshooting of  Network Firewall(Sophos)

ü Managing Sophos Endpoint Security portal.

ü Responsibilities of exit clearance process like, Deletion of firewall ID,Access Card ID,Laptop retrieval

ü  Take care of all SOC Audit like, Bitlocker done on all the laptop,Antivirus installed & it is up to date,Firewall rules review,Windows latest patches update, Etc etc.

Title                   : Heuristic Based Query Processing for Large RDF Graphs Using Cloud Computing

Organization : BEC, Bagalkot                

Duration          : 6 months

Team Size        : Four Members

Description   :  The scope was to efficiently execute queries for large RDF graphs which can be extended to the cloud computing. Developed a tool for visualization of RDF graphs along with an integrated tool for executing SPARQL queries thereby facilitating efficiency & efficacy. 

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