Software packaging and Dsitribution - L2 Support

Note : 1 year contractual job

Required Technical expertise

 Ability to Package, Stage and Deploy application using Intune.

 Ability to perform Application Discovery

 Expertise in software packaging tools (e.g., InstallShield, Admin Studio,

App V, ThinApp, XenApp)

 Creating Packaging using PSADT in Intune

 Proficient in scripting languages (e.g., VBS, Batch Scripting and

PowerShell).

 Proven ability in software distribution tools (e.g., SCCM, Intune)

 In-depth knowledge to manage and produce MSI packages from legacy

applications and create transform files for vendor based MSI

 Expertise in SCCM and Intune co-management environment is preferred.

 Ability to configure Windows 10 update rings (Intune)

 Ability to configure Windows 10 feature Updates (Intune)

 In-depth knowledge to manage and produce MSI packages from legacy

applications and create transform files for vendor based MSI’s

 Application lifecycle management using Intune (Packaging, Distribution

Deployment, Reporting, Retire)

Role and Responsibilities

As Software Packaging and Distribution Specialist, you are responsible for

performing application discovery, application packaging, software distribution and

troubleshooting/problem determination. The delivery practitioner in this role will

engineer automated installation code that enables a software application, update

or patch to be sent electronically to an end user workstation or device within a

client environment.

 Complete software packaging per the information listed in the package

requirements form. and activities to required timelines

 Perform complex resolution activities to diagnose packaging issues and

perform Quality Assurance activities to ensure package operates

successfully in the customer environment

 Work with Transitions/Transformation teams to complete solution

packaging work as described by the statement of work. This includes all

Process Change Requests (PCRs) during Transition/Transformation

 Schedule distribution of software packages to target audience through

distribution tool within the required duration and time frame and complete

pre-distribution analysis to ensure the request includes the necessary

information to fulfil the process

 Update workflow management tools to ensure all Software Distribution

activities are tracked and recorded

 Report any issues that may compromise the distribution timeframes or

success

 Perform software distribution remediation on unsuccessful endpoints per

account procedures

 Provide deployment reports, drive actions with relevant teams to make

sure 100% success ratio is achieved.

 Perform monthly patching and ensure 100% compliance.