Lead Agent/Operator

No of Positions:2

Location:San Francisco

Tentative Start Date:September 23, 2020

Work From :Any Location

Rate : $7-10(Hourly)

Experience :3to25Year

Job Category
Customer Support
Mode of Contact :Email
Duration :Long-Term
Required Skills
Team Management Project Management Sales
Description

What is Invisible?

-- Website: www.inv.tech

-- Publications (Reports, Metrics, others): www.inv.tech/publications

What is a Lead Agent?

A Lead Agent helps manage and coordinate the Invisible’s elite workforce.

Why do Agents work at Invisible?

To put it simply, working at Invisible is the best job in the world. Invisible promotes a culture of growth, leadership, and thought. Agents at Invisible learn new things every single day. Some of these things relate to work, some to their personal life, and most to both. Agents are taught technical skills, human skills, and Invisible’s principles.

Invisible is building the world’s biggest meritocracy. Agents are promoted based on the direct value they bring to the company. We expect all agents to learn, grow, and become better individuals. We believe excellence is its own reward. We expect all agents to be promoted.

What do Lead Agents/Operators do?

The Lead Operators are the coordinators and problem-solvers on the Digital Assembly Line (DAL). They manage the Operators who are the frontline workers of the Digital Assembly Line. As its name implies, operators operate. Lead Operators coordinate and direct the work of Operators. Lead Operators are the Sergeants of the infantry that make up most of our workforce, doing work for clients, executing Process instructions, and organizing data.

What does a Lead Operator do?

Coordinates labor on the Digital Assembly Line.

Operates complex processes.

Communicates with clients.

Gives feedback.

Tracks time.

Tracks work.

Requirements:

  • Desire and drive to learn
  • Proven work experience as a team leader or supervisor
  • Project Management Experience
  • Experience in Sales
  • Knowledge of Google Sheets
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Decision-making skills
  • Analytical and Problem Solving Skills
  • Listen to team members’ feedback and resolve any issues or conflicts
  • Provide constructive feedback
  • 3-5 years experience lead generation, Project management and Office / G-suite tools
  • Ability to learn from instructions and mistakes.
  • Internet connection of atleast 15mbps
  • Participate in video calls and share their screens on these calls.
  • Work for at least 40 hours a week and work for at least 5 days a week
  • Be punctual to team-wide meetings; these are not every day and are most often between 7am-9am PST.

Compensation:

Starts at $7 per hour

Apply here: https://invisible-technologies.breezy.hr/p/18017605df62-lead-agent-operator

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