SALESFORCE ADMINISTRATOR

Job Description

Roles and Responsibilities

Must Have

• Over 3 years’ experience as a Salesforce Admin
• Manage users, apps (custom and installed), including integrations with third-party systems
• Must be able to setup, manage and update security settings like OWD, field level security, profiles, permission sets and roles effectively
• Create and manage standard/custom objects, standard/custom fields, object relationships, validation rules, custom buttons and page layouts
• Create new and maintain existing workflow rules, approval processes, flows and process builder processes
• Must have worked in Lightning enabled environment
• Should be able to independently handle data migrations across Salesforce orgs
• Own CRM data integrity including record de-duping and cleanup
• Monitor, measure and communicate metrics
• Develop and implement trainings to drive adoption and usage
• Evaluate new tools as they become available, communicating future Salesforce releases and enhancements
• Develop and maintain process documentation, workflows and field maps
• Create dashboards, reports and custom report types, evolving analytics to uncover patterns and insights
• Collaborate cross-functionally to document business and technical requirements
• Identify and evaluate potential global and local integration or third-party vendors
• Manage vendor relationship with Salesforce and any other third-parties
• Schedule, plan and execute deployments by effectively collaborating with development teams using change sets/IDE/other migration tools
• Troubleshoot any existing issues and recommend solutions
• Excellent verbal and written communication skills

Good to have

• Experience working with SaaS companies
• Exceptional organization, prioritization, multi-tasking and time management skills