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Salesforce Business Analyst

No of Positions  No of Positions:   10

location Location: Bangalore

date Tentative Start Date:   March 24, 2022

Work From Work From : Offsite

rate Rate : $ 4  -  10 (Hourly)

experience Experience : 1 to 4 Year

Job Applicants : 7
Job Views : 201
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Job Category : Information Technology & Services
Duration : 6-12  Month
Key Skills Required Skills
Requirement gathering demo sessions BRD FRD User stories client handling
Description

Job Description: 


● Work with clients and end users to gather, understand, and define business requirements

● Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients

● Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories

● Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies

● Collaborate with developers to test and verify that solutions will meet the business requirements

● Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

Requirements

● Experience using Salesforce or similar CRM Products to develop client or business solutions

● Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls

● Proven ability leveraging analytical and problem-solving skills in a fast paced environment

● Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies

● Strong presentation, communication (written and verbal) skills, and interpersonal skills

● Ability to juggle and prioritize multiple tasks within a collaborative team environment

● Demonstrates flexibility and willingness to do what it takes to get the job done

● Drive and desire to learn and grow both technical and functional skill sets

● Manage Salesforce security including roles, profiles, sharing rules, workflows and groups.

● Maintain and customize Sales Cloud and Service Cloud applications.

● Build custom reports, dashboards, and workflows.

● Manage operational requests and reporting including customer analysis and individual views and troubleshoot issues.

● Maintain database for integrity and accuracy including cleansing and duplicate record management.

● Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.

● Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio

● Must have a Bachelor's Degree completed


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