Technical Account Manager(TAM)

No of Positions: 1

Location: Hyderabad

Tentative Start Date: August 31, 2024

Work From : Onsite

Rate : $ 37 - 59 (Hourly)

Experience : 15 to 20 Year

Job Applicants : 5

Job Views : 136

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Job Category : Information Technology & Services

Duration : Long-Term

Required Skills

Technical Account Manager OEM ODM Core BSP AP Software modern Protocols RF Protocols

Description

Job Area:
Engineering Group, Engineering Group > Software Applications Engineering
General Summary:
JD below.
We are looking for Technical Account Manager(TAM) with proven track record of product level ownership & commercialization into major OEMs. Ideal candidate for this position would have worked in the mobile hardware/software ecosystem - OEM or ODM and led and managed hardware/software delivery of a major project into an OEM.
Minimum Qualifications:
•   PHD in Computer Systems or Bachelor’s degree in engineering, with 15-20 years of Software Applications Engineering, Software Development experience, or related work experience.
•   13+ years of experience with debugging techniques in either of following technologies.
o   Core BSP (Peripherals, Boot/File Systems, Thermal, Performance, Power), AP Software
o   Modem/RF Protocols
Responsibilities include:
•   Performs root cause analysis on customer problems to identify underlying issue.
•   Works with internal R&D team to customize Qualcomm software to meet customer requirements.
•   Leading and coordinating engineering resources outsourced and in resolving complex technical issues.
•   Work with customer to understand the requirements details, work with engineering and Product teams and prepare development plan.
•   Providing Technical support to business development.
•   Acts as a technical resource in select areas of expertise ( say either Core BSP , Multimedia or Modem/RF technologies).
•   Create bridge between customers and Qualcomm to facilitate timely and quality problem resolution of customer products.
•   Build strong relationship with resources and deep involvement in the technical execution of the projects.
•   Negotiating, establishing, and managing effective technical support activities & plans towards customers satisfaction
•   Tracking customer program schedules and priorities, risk management.

Applicants: We are an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured